Backorder information

Our services extend to made-to-order jewellery and watches, each piece meticulously handcrafted with precision and care. Recognising our products’ uniqueness and special sentiment, we sometimes encounter high demand.

For any out-of-stock item, we offer the possibility to place a backorder. This allows you to purchase and secure your spot in the production queue, understanding there will be a delivery delay.

The dispatch time for back-ordered items, whether they are jewellery pieces or watches, will be clearly indicated during selection. This timeframe may fluctuate based on the design complexity, materials involved, and the existing order queue. We make every effort to provide the most accurate dispatch time estimate, bearing in mind it could change.

Rest assured, we will regularly update you on the progress and notify you once your order is ready for shipping. Alternatively, you can choose to collect your order from our Oxford watch and jewellery store. Your understanding and patience are greatly appreciated as we diligently work to craft your special item.

Thank you for choosing us for your made-to-order jewellery and watch purchase. Should you have any questions about backorders or any other aspect of our products or services, please do not hesitate to reach out to us.

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TERENCE LETT

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